Terms & conditions

1. Scope

These terms and conditions apply to every booking of Villa Solmira, located in Hondón de las Nieves (Alicante, Spain), agreed directly between the guest and the owner. By sending a request or confirming a booking, you agree to these terms.

2. The owner

Villa Solmira is rented out by Evelien Deschuytter and Jurgen Bervoet, Solana 15, Hondón de las Nieves, Spain. Contact: info@villa-solmira.eu.

3. Booking

A request via the booking form or by email is non-binding. The booking is only final once confirmed by the owner and the deposit described under "Payment" has been received.

4. Payment

• Your booking is final once 50% of the total rental amount has been paid.
• The remaining amount is due at the latest one month before arrival.
• The security deposit is €800 and is also paid one month before arrival. After departure the house is checked; if everything is in order, the deposit is refunded within one week.
• The mandatory final cleaning fee is €150 per stay.
• Energy costs are included based on a standard usage of €8 electricity and €5 water per day. Usage above this standard is deducted from the deposit.

5. Cancellation

• Cancellation 8 weeks before the start of the rental period: 0% of the rental price.
• Cancellation 6 weeks before the start of the rental period: 25% of the rental price.
• Cancellation 2 weeks before the start of the rental period: 100% of the rental price.

6. Arrival and departure

• Check-in is possible between 16:00 and 21:00. A fee of €25 applies for arrivals after 21:00.
• On the day of departure, we ask you to vacate the house by 11:00 at the latest.
• A keyholder will welcome you personally on arrival and give you the necessary information about the house.
• Minimum stay — 11 days

7. House rules

• Villa Solmira sleeps a maximum of 6 people. Overcrowding is not allowed.
• Pets are negotiable. Get in touch beforehand and we'll look at it together on a case-by-case basis.
• Smoking is not allowed indoors.
• Villa Solmira is intended for a quiet stay with family or friends. Parties or events are not allowed, out of respect for the surroundings and the neighbours.

8. Liability

The guest is liable for damage to the house, its contents or the grounds caused during the stay by the guest or their party. Such damage may be deducted from the deposit. The owner is not responsible for accidents, injury or theft during the stay.

9. Force majeure

In the event of force majeure (such as natural disasters, government measures or other circumstances beyond either party's control) that make the stay impossible, guest and owner will seek a reasonable solution together, such as rescheduling the rental period.

10. Complaints

Any issues during your stay should be reported immediately to the keyholder or directly to the owner, so a solution can be found quickly.

11. Governing law

This agreement is governed by Spanish law, given the location of the property. Disputes will preferably be resolved amicably.

12. Changes

We may update these terms. The version in force at the time of your booking continues to apply to that booking.